ELSON JEREMY

ELSON

JEREMY

PAYMENTS X TECH

PROFILE

Payments product leader driving strategy and platform innovation across global commerce, with experience scaling checkouts, tokenization, routing, and compliance systems across multi-PSP ecosystems.

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EXPERIENCE

MAJOR LEAGUE BASEBALL

SENIOR PRODUCT MANAGER, PAYMENTS & COMMERCE

2022-PRESENT
  • Owned end-to-end payments platform strategy and roadmap across MLB.TV, ticketing, and venue commerce, supporting millions of transactions annually across cards and digital wallets.
  • Designed and launched transaction orchestration for retry logic, routing, and decline recovery, recovering $1.17M in revenue and improving subscription retention.
  • Led multi-PSP tokenization strategy, reducing PCI scope and enabling flexible routing while mitigating $50M-$200M in compliance risk.
  • Defined KPIs for authorization, retries, churn, and billing performance; built dashboards for executive reporting and operational playbooks.

OLO

PAYMENTS TECHNICAL SPECIALIST

2021-2022
  • Partnered with leading restaurant brands including Shake Shack, Wingstop, and Five Guys to implement card, wallet, digital payment, and stored value solutions.
  • Played a key role in launching Olo Pay payment processing, enabling scalable onboarding while meeting KYC, platform, and compliance requirements.
  • Supported PSP integrations and routing strategies across enterprise merchants, feeding roadmap input into fraud, UX, and acceptance work.

APPLE INC.

APPLE PAY BUSINESS DEVELOPMENT TECHNICAL SPECIALIST

2015-2021
  • Partnered with top merchants, PSPs, and acquirers to improve Apple Pay adoption, checkout performance, wallet conversion, and launch quality.
  • Identified UX and integration gaps through merchant analysis, driving improvements that increased Apple Pay transaction volume by 16% YoY.
  • Educated merchants, executives, and stakeholders on wallet features while coordinating scalable, secure integrations used worldwide.
$1.17M recovered through retry logic, routing, and decline recovery
$50M-$200M compliance risk mitigated through tokenization and PCI scope reduction
16% YoY Apple Pay transaction lift from checkout and integration improvements

LET'S TALK

Payments strategy, platform execution, and the operating cadence to make it real.

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